Shipping and Cancellation Policy for babycart.co.in

Effective Date: 25th Jully, 2023

Shipping Policy:

1. Delivery Zones: We currently offer shipping within India. Please ensure that you provide accurate shipping details during checkout to avoid delays or misdelivery.

2. Processing Time: Orders are usually processed within 2 business days after payment confirmation. During peak seasons or holidays, processing times may be slightly longer.

3. Our Shipping Duration: At Babycart.co.in, we strive to deliver your orders as swiftly as possible. Our standard shipping duration is 2 to 15 working days, ensuring you receive your precious items in a timely manner. Please note that delivery times may vary based on your location and any unforeseen circumstances. If you have any questions or concerns regarding your order’s shipping status, feel free to contact our customer support team for assistance. We value your satisfaction and are committed to making your shopping experience delightful.

4. Shipping Methods: We offer various shipping methods for your convenience, which may include standard shipping, express shipping, or other available options. The estimated delivery time and cost will be displayed at the checkout based on your selected shipping method and location.

5. Order Tracking: Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the delivery status of your package.

6. Delayed or Lost Shipments: While we strive to deliver orders promptly, unforeseen circumstances such as customs delays, extreme weather conditions, or logistical issues may cause delays. In the event of a delayed or lost shipment, please contact our customer support, and we will assist you in resolving the matter.

7. Incorrect Shipping Address: Please ensure that you provide accurate and complete shipping information during checkout. If you realize that you have provided an incorrect shipping address, please contact us immediately. We will do our best to update the address if the order has not yet been shipped, but we cannot guarantee changes once the package is in transit.

Cancellation Policy:

1. Order Cancellation by the Customer: If you wish to cancel your order, please contact our customer support as soon as possible. If the order has not yet been processed, we will cancel it and issue a full refund. However, if the order has already been shipped, you may need to return the product following our return policy.

2. Order Cancellation by babycart.co.in: While we strive to fulfill all orders, we reserve the right to cancel an order under the following circumstances:

   a. Product Unavailability: If the product you ordered becomes unavailable or out of stock after you have placed the order, we will notify you and offer a refund or replacement, as per your preference.

   b. Fraud Prevention: We may cancel orders if we suspect fraudulent activities or unauthorized transactions.

3. Refunds for Canceled Orders: Refunds for canceled orders will be processed within 15 business days of the cancellation. The refund will be issued using the original payment method used during checkout.

4. Changes to the Policy: babycart.co.in may update this Shipping and Cancellation Policy from time to time. Any changes will be effective upon posting the revised policy on the Website. By continuing to use our services after any modifications, you accept and agree to abide by the updated policy.

If you have any questions or concerns regarding our Shipping and Cancellation Policy, please contact us at info@babycart.co.in.

Thank you for shopping at babycart.co.in!