At Babycart.co.in, we strive to ensure your satisfaction with every purchase. This Refund Policy outlines our guidelines for returns, refunds, and exchanges. By making a purchase on our website, you agree to adhere to the terms and conditions outlined below.

1. Returns and Refunds Eligibility: We accept returns and offer refunds or exchanges for eligible products within a specified timeframe. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received. Some products, such as personalized items or perishable goods, may not be eligible for return due to their nature.

2. Return Process: If you wish to return a product, please contact our customer support team within [2] days of receiving your order. Our team will provide you with instructions on how to proceed with the return. Please ensure that the item is securely packaged to prevent damage during transit.

3. Refund Options: Depending on the circumstances, we offer two refund options:

   A. Store Credit: You may opt to receive store credit for the returned item, which can be used for future purchases on BABYCART.CO.IN. Store credit will be issued for the full purchase amount, excluding any shipping or handling fees.

   B. Original Payment Method: If you prefer a refund to your original payment method, we will process the refund within [15] business days of receiving and inspecting the returned item. Please note that the refund amount may be subject to deductions for shipping, handling, or restocking fees, as applicable.

4. Return Shipping Costs: Unless the return is due to an error on our part, you will be responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the safe delivery of the returned item. Shipping costs are non-refundable, except in cases where the return is a result of our error.

5. Damaged or Defective Items: If you receive a damaged or defective item, please notify our customer support team immediately. We will work with you to resolve the issue by offering a replacement, repair, or refund, depending on the circumstances. Please provide clear photographs or any supporting evidence of the damage or defect.

6. Non-Returnable Items: Certain items are non-returnable, including but not limited to intimate or sanitary goods, gift cards, and clearance items. Please review the product description or contact our customer support team for clarification before making a purchase.

7. Cancellation Policy: If you wish to cancel an order before it has been shipped, please contact our customer support team as soon as possible. We will make every effort to accommodate your request. However, if the order has already been shipped, the standard return policy will apply.

Please note that this Refund Policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates or modifications.

If you have any questions or require further assistance regarding our refund policy, please contact our customer support team through the provided channels on our website.